Refund Policy
ASTRO EDIT — Return & Refund Policy
At ASTRO EDIT, we want you to shop with confidence. Please review our policy before placing your order.
Change-of-Mind Returns
As our products are sourced from international suppliers, we do not offer returns or refunds for change of mind, incorrect size selection, or a change in personal preference.
Please carefully review product descriptions, sizing information, measurements and images before placing your order.
Damaged, Defective or Incorrect Items
If your order arrives damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery at astroeditsupport@gmail.com.
Please include your order number, a description of the issue and clear photographs where applicable. This helps us assess the issue and arrange an appropriate resolution.
Refunds, Replacements and Other Remedies
Once we have reviewed your claim, we will explain the available options. Depending on the circumstances, these may include a repair, replacement, refund or another appropriate remedy.
Nothing in this policy excludes, restricts or modifies any rights or remedies available to customers under the Australian Consumer Law or other applicable consumer protection laws.
Return Shipping
Where a return is required, we will provide instructions. Responsibility for return shipping costs will depend on the reason for the return and applicable consumer law.
International Supplier Fulfilment
As our products are fulfilled through international suppliers, some resolutions may require additional coordination and processing time. We will communicate with you about the next steps.
Contact Us
For assistance with an order or a return request, please contact ASTRO EDIT at astroeditsupport@gmail.com.